Technical Expertise

I’m a technical project and product manager with expertise in the maintenance and innovation of websites and related systems.

I enjoy working with a team to develop and implement user-centered web solutions.

Agile project management
-Team management

  • Manage the team, policies, processes, and projects behind westminstercollege.edu
  • Oversee all website design, content, information architecture, and development
  • Build a data-driven web strategy to influence decision-making and project prioritization
  • Create user-centered solutions that meet evolving stakeholder and user needs
  • Manage web projects from ideation to delivery using agile methods
  • Develop project scope, timelines, and functional specifications
  • Facilitate discovery meetings, project communication, and QA testing with stakeholders

-Change management
-Stakeholder communication
-Information architecture
-UX/UI design
-Content strategy
-SEO
-Product governance
-QA testing
-Analytics
-Usability testing
-Accessibility

  • WCAG 2.1 AA, HIPAA, and PCI compliance
  • Incorporate UX/UI principles, accessibility, inclusivity, and mobile-first design into all projects
  • Ensure all web experiences meet WCAG 2.1 AA, HIPAA, and PCI requirements
  • Guide and support the team’s content and SEO strategies
  • Bring UX, information security, and ADA knowledge to college-wide policies and initiatives
  • Manage contracts and projects with SaaS vendors and creative agencies

Whether creating a new website or redesigning an existing one, I approach every web project with eight principles at the forefront of every decision. I believe every website should be:

  • User-centered
  • Accurate
  • Consistent
  • Searchable
  • Readable
  • Mobile
  • Accessible

To ensure a website meets these standards, I work collaboratively with technical, marketing, content, and management teams, as a project manager, and communicator.

Software and Programming Experience

  • Google products including Analytics, Tag Manager, Search Console, and Custom Search
  • CRMs including Constant Contact, Convio, Mobile Commons, Slate, and Blue State Digital
  • CMSs including Modern Campus, Concrete5, Drupal, and WordPress
  • Adobe products including Photoshop, InDesign, XD, and Comp
  • Project management tools including Asana, Basecamp, SharePoint, Slack, and ServiceNow
  • Form management software including Formstack
  • Digital signage software including Yodeck
  • Virtual tour programs including YouVisit and Google Virtual Tour
  • Payment integration products including Stripe and PayPal
  • Ecommerce programs including Miva
  • Moderate skills in HTML and familiarity with CSS and JavaScript
  • SEO tools including Moz, Screaming Frog, and WordTracker